Privacy Policy – The Terra Home

Effective Date: [ 24/07/2025 ]

At The Terra Home ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, [insert your domain], and purchase our products.

1. Information We Collect

We may collect:

  • Personal information (name, email address, shipping/billing address, phone number) when you place an order or contact us.

  • Payment information (processed securely via trusted payment gateways; we do not store your credit card details).

  • Non-personal data like browser type, IP address, and pages visited (for analytics and site improvement).

2. How We Use Your Information

We use your information to:

  • Process and ship your orders.

  • Provide customer support.

  • Improve our website and services.

  • Send promotional emails (if you opt-in).

3. How We Protect Your Information

  • Our site uses SSL encryption to secure your data.

  • Payments are processed through secure third-party providers (e.g., PayPal, Stripe).

  • We never sell or share your personal information with unrelated third parties.

4. Cookies

We use cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, but some site features may not work properly.

5. Third-Party Services

We may use services like Google Analytics or advertising platforms, which may collect anonymous data about your visit.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at [support@theterrahome.com] for any requests.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new "Effective Date."

8. Contact Us

For questions about this policy, contact us at:
Email: [support@theterrahome.com] 

Terms of Service – The Terra Home

Effective Date: [ 23/07/2025 ]

Welcome to The Terra Home. By accessing and using our website (www.theterrahome.com) and purchasing our products, you agree to the following Terms of Service.

1. General

These Terms govern your use of our website and services. By using our site, you agree to these Terms. If you do not agree, please do not use our site.

2. Products and Orders

  • We strive to provide accurate product descriptions and pricing, but errors may occur.

  • Orders may be canceled if a product is unavailable, mispriced, or for other reasons.

  • Prices are subject to change without notice.

3. Shipping and Delivery

  • We work with third-party suppliers and carriers. Shipping times vary by location and supplier.

  • Estimated delivery times are provided as guidelines only.

4. Returns and Refunds

  • Please refer to our [Returns policy] for details on returns, exchanges, and refunds.

5. Payments

  • We accept payments via secure gateways (PayPal, Stripe, etc.).

  • You agree to provide accurate billing and shipping information.

6. Intellectual Property

All content on this site (logos, images, text, designs) is owned by or licensed to The Terra Home and may not be reproduced without permission.

7. Limitation of Liability

We are not responsible for damages, delays, or losses arising from the use of our site or products, except as required by law.

8. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Location].